VividSphere Terms of Service

Last updated: January 11, 2026

These Terms of Service ("Terms") govern your access to and use of VividSphere's website, products, and services ("Services").

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

1. Who We Are

VividSphere LLP is a technology company registered in India. We develop and operate business software solutions including PrimeBase (unified business operations platform) and Pocket CRM (mobile-first customer relationship management system).

2. Services Provided

VividSphere provides the following services:

  • PrimeBase: A unified business operations platform currently available in beta
  • Pocket CRM: A mobile-first customer relationship management application
  • Consulting Services: Business software consulting and implementation services
  • Support Services: Technical support and customer assistance

3. User Accounts and Registration

To access certain services, you may need to create an account. You are responsible for:

  • Providing accurate and complete information
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

  • Use the services for any illegal or unauthorized purpose
  • Interfere with or disrupt the services or servers
  • Attempt to gain unauthorized access to any part of the services
  • Upload or transmit viruses, malware, or harmful code
  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others

5. Beta Services

Some of our services, including PrimeBase, are currently offered in beta. Beta services are provided "as is" and may contain bugs, errors, or incomplete features. We appreciate your feedback to help us improve these services.

6. Intellectual Property

All content, features, and functionality of our services are owned by VividSphere LLP and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

9. Limitation of Liability

To the maximum extent permitted by law, VividSphere LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

10. Termination

We may terminate or suspend your access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use the services will cease immediately.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date above. Your continued use of our services after such changes constitutes acceptance of the new Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: contact@vividsphere.co

Company: VividSphere LLP

Location: Bangalore, India